Welcome to KenyaWebsExperts.co.ke. By accessing our website or using any of our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

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1. Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, you should discontinue use of our services immediately.

2. Our Services

KenyaWebsExperts.co.ke provides professional digital services including:

• Website Design & Development
• E-commerce Website Development
• Domain Name Registration
• Web Hosting Services
• Business Email Hosting
• Website Maintenance & Support
• Search Engine Optimization (SEO)
• Graphic Design Services
• Digital Marketing Services

3. Client Responsibilities

Clients are responsible for:

• Providing accurate information and project requirements.
• Supplying content, images, logos, and other materials necessary for project completion.
• Maintaining the confidentiality of login credentials.
• Ensuring that all materials submitted do not infringe any copyrights, trademarks, or laws.

4. Payment Terms

• A deposit may be required before project commencement.
• Website files, source code, login credentials, and ownership rights shall remain with KenyaWebsExperts.co.ke until full payment is received.
• Outstanding invoices may result in service suspension or termination.
• Late payments may attract additional charges.

5. Website Ownership

Ownership of a website designed by KenyaWebsExperts.co.ke shall transfer to the client only after full payment has been made.

Until payment is completed, all website designs, graphics, source code, databases, and related project assets remain the property of KenyaWebsExperts.co.ke.

6. Non-Payment and Right of Resale

If a client refuses, neglects, or fails to pay for services rendered, KenyaWebsExperts.co.ke reserves the right to:

• Suspend or terminate services.
• Restrict access to website files and hosting accounts.
• Remove the website from its servers.
• Retain ownership of all project assets.
• Transfer, market, lease, repurpose, or resell the website and associated assets.

Where KenyaWebsExperts.co.ke has registered or controls a domain name on behalf of the client, ownership and control of that domain shall remain with KenyaWebsExperts.co.ke until all outstanding invoices have been settled.

In cases of non-payment, KenyaWebsExperts.co.ke reserves the right to sell or transfer the website and domain (where legally permissible) to another individual or organization. The new owner may replace contact information, branding, content, products, and services for lawful business use.

7. Domain Registration Services

• All domain registrations are subject to availability.
• Domain registration fees are non-refundable.
• Clients are responsible for renewing domains before expiry.
• KenyaWebsExperts.co.ke is not liable for losses resulting from expired domain names.

8. Web Hosting Services

Clients agree not to use hosting services for:

• Illegal activities.
• Spam or bulk unsolicited email.
• Malware distribution.
• Phishing attacks.
• Copyright infringement.
• Activities that negatively affect server performance.

Violation of these terms may result in immediate account suspension.

9. Website Content

Clients are solely responsible for all content published on their websites.

KenyaWebsExperts.co.ke shall not be held liable for:

• Copyright violations.
• Trademark infringement.
• Defamatory content.
• False or misleading information.
• Illegal content uploaded by clients.

10. Search Engine Optimization (SEO)

While we follow industry best practices, KenyaWebsExperts.co.ke does not guarantee:

• Specific search engine rankings.
• Traffic increases.
• Sales or revenue growth.
• Ranking for particular keywords.

11. Service Availability

We strive to provide reliable services but do not guarantee uninterrupted service availability. Downtime may occur due to maintenance, software updates, network issues, cyberattacks, or third-party failures.

12. Limitation of Liability

KenyaWebsExperts.co.ke shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Website downtime.
• Data loss.
• Hosting failures.
• Cybersecurity incidents.
• Third-party service disruptions.
• Business interruption.

13. Refund Policy

• Domain registration fees are non-refundable.
• Hosting fees are non-refundable once activated.
• Website design deposits are non-refundable once work has commenced.
• Refund requests are reviewed on a case-by-case basis.

14. Suspension and Termination

We reserve the right to suspend or terminate services for:

• Non-payment.
• Violation of these Terms of Service.
• Illegal activities.
• Abuse of hosting resources.
• Threats to server security or stability.

15. Privacy

Personal information submitted to KenyaWebsExperts.co.ke will be handled responsibly and in accordance with applicable privacy and data protection laws.

16. Changes to These Terms

KenyaWebsExperts.co.ke reserves the right to modify these Terms of Service at any time. Updated versions will become effective immediately upon publication on our website.

17. Governing Law

These Terms of Service shall be governed by the laws of the Republic of Kenya. Any disputes arising from these terms shall be subject to the jurisdiction of Kenyan courts.

18. Contact Information

KenyaWebsExperts.co.ke
Website: www.kenyawebsexperts.co.ke
Email: info@kenyawebsexperts.co.ke
Phone: 0720 104 689

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.